How do I log into Ooma?

You can sign into Ooma Office Manager by visiting https://office.ooma.com/ with a web browser. Your Ooma Office username is your phone number (e.g. “16505551212”). Click the Login button to log in.

How do I use Ooma with my phone?

If you are using an Android device, open the app options by tapping on the icon in the upper left corner. You can listen to voicemail messages from the Ooma mobile app by tapping the ( ) icon at the bottom of the screen (iOS), or the icon in the upper left corner to bring up the navigation menu, followed by the (More items

How do I transfer ooma to another phone?

Log in to office.ooma.com as an administrator and navigate to Porting under the Account page. Read the instructions carefully and then click Start Number Porting. Fill in the Number Port Request with the following account information: The type of phone number you want to port (landline or cell phone)

Can I use my existing phone with Ooma?

Ooma will work with any home phone, corded or cordless. Just plug the cordless phone base station into your Ooma system and enjoy free calling on all of your handsets.

How do I connect to my Ooma phone?

How do I set up my Ooma Wireless Adapter?Plug the Adapter into the USB port on the back of your Telo Base Station or Phone Genie.Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station or Phone Genie to a computer.Use the computer and open up a browser to setup.ooma.com.More items

Why is Ooma blinking red?

If it is flashing red, that means your Ooma is not working yet. If your Ooma logo is a solid blue color, your Ooma service is up, but you may have hooked up your telephone incorrectly. Check to make sure that your phone is correctly plugged into the PHONE port on the back of your Ooma Telo Base Station or Phone Genie.

Can you text with Ooma?

You can text with any iOS or Android device that can run the Ooma Office app, or from any desktop computer as long as the web browser is logged in to Ooma Office Manager. Texting with the desktop application. is available for Ooma Office Pro subscribers.

Can a phone be off and still ring?

Often when a phone is turned off or a cellphone network is unable to reach it for some other reason, like remote location with no reception, the phone will ring only briefly.

How much does it cost to keep your phone number with Ooma?

You must port your phone number to Ooma before you can get rid of your landline. Number porting costs a one-time fee of $39.99 per number you wish to port, and is available in most areas. For customers that upgrade to an annual subscription to Ooma Premier you can port one number absolutely free.

Does Ooma work with WIFI?

Yes! Once your Ooma Telo Base Station or Phone Genie is connected to your home Wi-Fi network, you plug any device into the HOME NETWORK port and it will have access to the Internet connection through the wireless adapter.

How do I reconnect my Ooma?

Use the computer and open up a browser to setup.ooma.com. Click on the Wireless tab on the left side of your screen and follow the directions to connect the Telo Base Station or Phone Genie to your wireless network.

Does OOMA work with Wi-Fi?

Yes! Once your Ooma Telo Base Station or Phone Genie is connected to your home Wi-Fi network, you plug any device into the HOME NETWORK port and it will have access to the Internet connection through the wireless adapter.

How do I reset my Ooma router?

Log into the Ooma page and go to internet settings. Assign an available static IP address, mask, and router(gateway) settings on the Ooma. The Ooma must be able to talk to the router to properly reset. Once you receive a green message that settings have been saved, goto the tools sections and reboot the Ooma.

Does OOMA work if power goes out?

If the power goes out in your house, your Ooma device will no longer work. You can choose to purchase a Universal Power Supply (UPS) battery backup and hook your Internet modem, cordless phones base station (if applicable), and Ooma device up to run off of battery power.

What is a VoIP text message?

VoIP texting is a text-enabled virtual phone number that isnt assigned to a device, but rather to a user. And that user (or users) can send texts by using an internet connection. With a traditional cellphone plan you can send texts and calls to another cellphone, or a group of cellphones (hello group chat).

How do you know if someone calls you when your phone was off?

To know who called you while your phone is switched off or unavailable simply dial **62*1431#.

How do you know when someones phone is turned off?

Often, if youre calling someones phone and it rings only once then goes to voicemail or gives you a message saying something like the person you have called is unavailable right now, thats a sign the phone is off or in an area with no service.